At Knights Studios, we pour dedication into every piece we create. Because our items are custom-made and produced only after payment is successfully received, please review all sizing, color choices, and personalization details extremely carefully at checkout.

We want you to absolutely love your Knights Studios purchase! If there is any issue with your order, please read our policies below.

📦 Our Promise: When It’s Our Fault

We stand behind the quality of our products. If your item arrives damaged, defective, or if there was an error in production on our part (wrong print, incorrect item sent), we will happily resolve the issue.

• Timeline: You must contact us within 30 days of delivery.
• Action: Please provide clear, high-resolution photographs showing the defect or damage.
• Resolution: We will arrange a free replacement reprint for you, or issue a full refund upon your request. Note: There is no need to return damaged goods.

❌ Customer Responsibility & Custom Orders

Since all products are custom-made only after payment is received, we cannot accept returns or exchanges for the following reasons:

• The item was ordered in the incorrect size, color, or style (i.e., mismatch between expectation and selection).
• Buyer’s remorse, or subjective preference upon arrival.
• Failure to review product details and sizing charts before checkout.

✨ Our Goodwill Gesture

We understand that mistakes happen, and we are here to help. If you accidentally ordered the wrong item, or if there is a minor issue that does not qualify under our defect policy, please reach out to us anyway! We are often happy to discuss and provide a one-time goodwill discount toward the cost of a correct replacement.

Need Assistance? If you have any questions about your order or the products, please email us at info@knightsstudios.com. We are here to help you through the process.