Last updated May 20, 2026
🙌 Who we are
At Knights Studios, we are committed to protecting your privacy and handling your personal information with the utmost care and confidentiality. This Privacy Policy explains what information we collect from you when you use our website, how we use that information, and how we protect it.
🛡️ Our Commitment to Your Data Security
1. No Sale of Information: Knights Studios will never sell, rent, or trade your personal identifying information (such as names, email addresses, or physical addresses) to any third-party vendors, advertisers, or marketing companies for their own purposes. Your data is used solely for the purpose of fulfilling your order and improving our service.
2. Payment Information Security: We want to assure you that we do not store sensitive payment details on our own internal servers. When you make a purchase:
- Your credit card information is processed directly by secure, PCI-compliant third-party payment processors (such as Stripe or PayPal) via the WooCommerce platform.
- If you choose to save your billing information within your account, those stored records are managed and secured exclusively by the WooCommerce server infrastructure used for processing payments, not by Knights Studios’ core database. We do not have access to or store the full details of your card numbers.
📥 What Information Do We Collect?
To process your orders and provide you with the best possible experience, we collect information that falls into the following categories:
- Account Information: Name, email address, phone number, and physical billing/shipping address.
- Order Details: Specific product selections, sizes, designs, and quantities purchased.
- Payment Information: Billing address associated with your payment method (as noted above, we do not store the card numbers themselves).
- Communication Data: Information you provide when contacting customer support or participating in marketing emails.
🖊️ Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
💿 Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
🍪 Cookies
Our website uses cookies—small files stored on your device—to enhance your browsing experience, remember items in your cart, and analyze traffic patterns. You can manage or disable cookies through your browser settings at any time.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
🎥 Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
⚙️How we use your information
We use the information collected for legitimate business purposes, including:
- Fulfilling Orders: To process your purchase and ship products to the correct address.
- Customer Service: To communicate with you regarding your order status, tracking details, or inquiries.
- Improvements: To analyze site usage and improve our product offerings and user experience (often through aggregated, anonymous data).
- Marketing (With Consent): Only if you explicitly opt-in, we may send promotional updates about new designs or sales.
🤝 Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Sharing Your Information with Third Parties (Service Providers)
We use trusted third parties to help us operate our business. We only share information that is absolutely necessary for the service to function:
- Shipping Carriers: To deliver your physical products (e.g., USPS, FedEx).
- Payment Processors: To securely process payments (as detailed above).
- E-commerce Platform: WooCommerce and related hosting services manage the technical functionality of the site.
These third parties are contractually obligated to maintain the confidentiality of your data and use it only for the purposes we specify.
🕚 How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
⚖️ What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
🕵Where your data is sent
Visitor comments may be checked through an automated spam detection service.
